Mentions and Notifications in Confluence

Introduction

In Confluence, mentions and notifications are vital features that enhance collaboration and communication within teams. Mentions allow users to tag others in comments or pages, drawing their attention to specific content or discussions. Notifications ensure that users are informed about updates, comments, and changes related to the content they are involved with.

What are Mentions?

A mention is a way to tag a user in Confluence, making it easier to direct comments or requests to specific individuals. When you mention someone, they receive a notification, ensuring they don’t miss important information.

How to Use Mentions

To mention a user, simply type the "@" symbol followed by their name. For example:

Examples of Using Mentions

Example 1: Commenting on a Page

If you want to ask John Doe to review a page, you can comment:

Example 2: In a Blog Post

In a blog post, you might mention a colleague for their insights:

What are Notifications?

Notifications are alerts that inform users about activities related to them within Confluence. These can include mentions, comments on pages they are watching, or changes made to documents they are collaborating on.

Types of Notifications

• Mention Notifications: Alerts for when you are mentioned in comments or pages.
• Page Update Notifications: Updates when a page you are following is modified.
• Comment Notifications: Alerts for new comments on pages or blog posts you are following.

Managing Notifications

Users can manage their notification settings to control what alerts they receive. This can be done through the user profile settings. Here’s how to adjust your notifications:

1. Click on your profile icon in the top right corner.
2. Select Settings.
3. Go to Notifications.
4. Adjust your preferences for email notifications and in-app alerts.

Conclusion

Mentions and notifications are powerful tools in Confluence that help teams stay connected and informed. By leveraging these features, users can enhance their collaboration efforts and ensure that important discussions are not missed. Whether you are tagging a colleague in a comment or adjusting your notification settings, understanding how to effectively use mentions and notifications is key to successful team communication.