Customizing Hotjar Configurations

Introduction

Hotjar is a powerful tool for understanding user behavior on your website through heatmaps, session recordings, and feedback polls. Customizing Hotjar configurations can optimize data collection and enhance user insights.

Key Concepts

Definitions

Heatmaps: Visual representations of user interactions on a website.
Session Recordings: Video recordings of user sessions to analyze behavior.
Feedback Polls: Surveys to gather direct feedback from users.

Configuration Steps

Follow these steps to customize your Hotjar configurations:

Log into your Hotjar account.
Navigate to the Sites & Organizations section.
Select the site you want to configure.
Access the Settings tab.
In the Tracking section, customize options for:

Heatmaps
Recordings
Feedback Polls

Click Save Changes.

Code Snippet for Advanced Customization

You can also use JavaScript to further customize Hotjar. Here’s an example of how to set up a feedback poll:


        // Initialize Hotjar
        window.hj=window.hj||function(){(hj.q=hj.q||[]).push(arguments)};
        hj.l=+new Date;
        hj('trigger', 'my_custom_feedback_poll');

Best Practices

Tip: Regularly review and adjust your Hotjar settings based on the analytics data to ensure optimal performance.

Segment users for targeted feedback.
Utilize session recordings to identify UX pain points.
Test different feedback polls to gauge user satisfaction.

FAQ

What is Hotjar?

Hotjar is an analytics and feedback tool designed to understand user behavior on websites.

How do I access my Hotjar settings?

Can I customize feedback polls?

Yes, you can customize feedback polls within the Settings tab under the Feedback section.